Glossary

Discover Messaging terminologies

Showing results for tag: messaging

Bb

Bulk SMS Sender

What is Bulk SMS Sender? A Bulk SMS Sender is a platform or service that enables businesses to send a large volume of SMS messages to multiple...

Messaging

Cc

Chat Messages

Definition: Chat messages are digital communications exchanged over the internet through various platforms like live chat, social media, and...

Messaging

Conversation Design

What is Conversation Design? Conversation design is the discipline of planning and writing how a voicebot or chatbot actually talks, including its...

Messaging

Pp

Programmable SMS

What is Programmable SMS? Programmable SMS is an API-based service that lets developers send, receive, and manage text messages directly from their...

Messaging

Rr

RCS (Rich Communication Services) Messaging

What is RCS (Rich Communication Services) Messaging? RCS (Rich Communication Services) is a messaging protocol that upgrades standard SMS with rich...

Messaging

Ss

Sender ID

What is a Sender ID? A Sender ID is the alphanumeric name, typically 6 characters, that appears as the sender on an SMS message instead of a phone...

Messaging

Software as a Service (SaaS)

Definition: Software as a Service (SaaS) is a cloud-based software distribution model where applications are hosted on remote servers and accessed...

Contact CenterConversational AIMessagingVoice

Tt

Transactional SMS vs. Promotional SMS

What is Transactional SMS vs. Promotional SMS? Transactional and promotional SMS are two regulated categories of text messages in India,...

Messaging