Describe it. Your AI calls, texts, and acts on it
Exotel's MCP Server gives your AI agents direct access to voice, SMS, and WhatsApp. Describe what you want in plain language, and a working voice agent goes live. It places calls, holds real conversations, and updates your systems.
300 Mn+Calls powered. Trusted by enterprises
One control layer for every AI conversation
Exotel MCP gives your AI agents no-code access to voice, SMS, chat, and WhatsApp. Route calls, handle retries, and chain actions from one place, with no backend plumbing. You ship faster and keep control behind the scenes.
Let your AI run the whole call
Your AI places, routes, and monitors voice calls at scale, and acts on what it hears. From a customer's reply to a system update, the call completes the task, not just the conversation. You're not building a voice agent from scratch. You're orchestrating one.
Build SMS and WhatsApp flows from a prompt
Connect your AI agents to Exotel's messaging layer through MCP. Set up conditional messages, sequence triggers, and event-based actions across SMS and WhatsApp, with no manual steps.
Everything your AI needs to run a conversation
Status tracking
Real-time status, delivery, and callback updates on every call and message.
Prebuilt prompts
Trigger calls, messages, and flows with ready-made prompts. No prompt engineering needed.
Agentic AI integration
Plug straight into your AI through MCP. Works with Claude and any MCP client.
Secure authentication
Token authentication keeps every action and your data protected.
What is MCP?
Model Context Protocol is the standard that lets your AI models talk to the tools and systems around them. It gives your agents one way to discover and call external services, without custom API work for each one.
Exotel MCP sits between your AI and our voice and messaging infrastructure. Your agent sends a high-level intent like "call this customer" or "send the confirmation", and Exotel handles the telecom underneath.
It's the same approach behind India's first fully agentic AI voice call. Your AI describes the intent, and Exotel MCP makes it happen.
Frequently asked questions
What is the Model Context Protocol (MCP)?
MCP is an open standard that lets AI models discover and call external tools, data sources, and services through one interface, without a custom integration for each.
What is the Exotel MCP Server?
It lets your AI agents make calls, send SMS, trigger WhatsApp messages, and run customer outreach through simple prompts, with no backend code.
Does Exotel MCP work with Anthropic's Claude?
Yes. Claude was the model behind India's first fully agentic AI voice call, built on Exotel MCP. It also works with any MCP-compatible client.
Can my AI take actions and update my systems during a live call?
Yes. Your agent retrieves information, updates records, and completes workflows mid-call, and hands off to a human for the exceptions.
How does Exotel's MCP Server work?
Connect over a secure protocol, the server turns high-level intents into API calls, then executes and reports status back to your AI agent.
What is the difference between MCP and traditional API integration?
MCP removes per-API integration work. Your agent calls capabilities through one interface, so setup is faster and there's less to maintain.
Which AI models and platforms does Exotel MCP support?
Claude, and any MCP-compatible client (GPT, Gemini, open-source models). It is model-agnostic.
What use cases does Exotel MCP enable?
Collections, customer support, sales outreach, appointment booking, onboarding, verification, and post-sales engagement.
Is Exotel MCP secure?
Yes. Token-based authentication, encryption, and logging, on infrastructure certified for ISO 27001, PCI-DSS, SOC 2, and GDPR.
Do I need to write code to use Exotel MCP?
No. It's built for no-code and low-code adoption through prompts and prebuilt actions.
How quickly can I set up Exotel MCP?
Most teams connect Exotel MCP to their AI agent in under an hour, often the same day.
Can Exotel MCP scale for enterprise workloads?
Yes. It runs on the platform behind 25 billion+ interactions a year, with high-concurrency calling, large-volume messaging, retries, fallbacks, and multi-region routing.