Private Branch Exchange (PBX)
Definisi:
Private Branch Exchange (PBX) adalah sistem telepon internal yang mengelola panggilan masuk dan keluar di dalam suatu organisasi.
Unsur-unsur Utama:
Manajemen Panggilan: Menghubungkan beberapa saluran telepon ke satu jaringan, sehingga memungkinkan penanganan panggilan yang efisien.
Rangkaian Fitur: Menyediakan fitur-fitur seperti penerusan panggilan, pesan suara, dan konferensi telepon.
Penghematan Biaya: Mengurangi biaya saluran telepon eksternal dengan mengelola panggilan secara internal.
Mengapa PBX Penting:
Sistem PBX meningkatkan efisiensi komunikasi di dalam organisasi, sehingga meningkatkan konektivitas dan kolaborasi secara keseluruhan.
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